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eBooks Made Easy: FAQ

Learn how to manage your eBooks on your iPad, Kindle, and smart devices!

What is Libby?

Libby, formerly known as Overdrive, is the name of a free online library that allows you to check out eBooks and eAudiobooks with your Helen Hall library card.

What devices can access Libby?

While most people tend to read eBooks on either their Kindle, iPad, or phone, any device that can connect to the internet can access overdrive.

Does a digital library card work with Libby?

Yes, a digital library card issued from our website is only compatible with Libby. You cannot check out or place holds on physical copies of materials with a digital library card.

How many things can I check out at one time?

You can check out up to 15 titles at one time in Libby. If you want to save a title for later, you can add it to your wish list. This list can hold up to 5,000 titles.

How do I place a hold?

You can place a hold on an item either through Libbyor our online catalog.

To place a hold in Libby, search for the title you want. If it isn't available, you will see the words "Place a Hold" underneath the title.

Select "Place a Hold". If this is your first time placing a hold, it will ask you for an email address. This is the email that they will use to notify you when your hold is available.

To place a hold using our catalog, first go to our catalog's website and log in. Then search for the title in our search bar and click "Place Hold" next to the title you want.

How many holds can I place?

You can have up to 10 titles on hold at one time in Libby.

How long do my items check out for in Libby?

All titles check out for two weeks by default, however, you can opt for a one-week checkout instead.

How do I extend/renew my items?

In Libby, you get the option to renew materials only within the last three days that you have them checked out. To renew a title:

  1. Go to your “Loans” page

  2. Select “Request Again” underneath the title you want to renew

If the title you want to renew is on a holds list, you won’t be able to renew it. If you want to continue reading the book, you’ll have to put yourself back on hold for the title and wait for it to become available again.

I received an email stating that my hold was available, what do I do now?

When a hold becomes available, Libby will send out an email to notify you. Depending on your settings, the available title will either be automatically checked out to you or will need to be manuallly checked out. If the title automatically checked out to you, it will be located on your bookshelf. If you still need to manually check out your title, you can find your available hold on your 'Holds' page. Click 'Borrow' underneath the title, and it will be checked out to you.